Privacy Policy

Our Commitment to Your Privacy on our Web Site

We’re also extremely proud of our commitment to protecting your privacy online. We value your trust in us and will work hard to earn your confidence so that you can enthusiastically use our services.

Capilano Rock and Gem Privacy Promise

Capilano Rock and Gem is committed to never sell, rent, barter, share or in any other way use personally-identifying information collected during your use of our Web site without your prior permission.

From time to time we may reveal general statistical information about our Web site and visitors, such as number of visitors, number and type of goods and services purchased, etc. to any of our volunteer committees, but we will never reference you by name or specific address. The information about the types of operating systems that visit our web site helps us develop sections that can be universally viewed. Your trust and confidence are our highest priority.

Information We Collect

We do collect and store the names, addresses, credit card numbers and other personally-identifying information of customers who make purchases online. This information is saved in a secure environment and is not transferred via e-mail. Some of our feedback or request forms require the user to enter information such as the agency license number, telephone number, and e-mail address. This is verified with our existing records and the data is kept in a private folder within the web site.

Cookies

We only use cookies on our site in regards to the customer log-in.

How We Use the Information We Collect

Information we collect is used to build features that will make using our service an easier and more personal experience. This includes faster purchase requests, better customer support and timely notice of new features. We do not reveal your name, address, credit card number or other personally-identifying information to any outside party. When collecting data on the Newsgroup ID and Password Form, we check our database to make sure that all of our information is accurate and that the visitor requesting the ID and Password can be verified with a license number and phone number that matches our records.

Links

This site contains links to other web sites that are not business partners of Capilano Rock and Gem. The Privacy Policy of a link from our site may differ from ours, and we encourage you to read that policy.

Security

To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies. Some areas of our site require an ID and Password for advanced features or file accessibility. In addition, whenever credit card information is entered, it is done though a secure server.

Any changes to our privacy policy will be communicated through our Web site. Information collected before changes are made will be secured according to the previous privacy policy.